How to send order confirmation emails to customers?

You can use our Mailrecipe addon to send order confirmation emails. When a customer places an order by submitting the form, they will receive an email with their order details.

You can use our Mailrecipe addon to send order confirmation emails. When a customer places an order by submitting the form, they will receive an email with their order details.

How to set up order confirmation emails?

Pre-requisite: You must have installed the Mailrecipe add-on for Google Forms. If you haven't installed the add-on yet, you can install it from G Suite marketplace using this link. https://gsuite.google.com/marketplace/app/mailrecipe/496255709512

Step 1: Open your Google Forms, click on the add-on icon and select Mailrecipe.
Step 2: Mailrecipe popup menu will be displayed. Select Notify users by Email.
Step 3: Email notifications setup wizard will be displayed. Configure the "To" email by selecting the email address form field from the dropdown list and then click on the Next button.
Step 4: Configure the subject line for this notification email. You can enter a simple static subject line as shown in the screenshot below or you can use the form fields such as order id, order amount etc to personalize the subject for each respondent.
Step 5: By default, all the answers will be included in the email. You can customize this message to include payment or delivery instructions.
Step 6: To personalize the message using the form responses, you can click on Add Field and select the required field from the list to include it in the message. Once you have customized the message, click on the Next button.
Step 7: Submit a test response to check if the email notifications are working.  If it works, click on the YES button. Otherwise, click on the NO button.
If the test is successful, users will receive the confirmation email when they submit the form.
If the test email notifications doesn't work, you should click on the NO button and it will automatically try to fix the email trigger. You can submit another test response to check if the email notification works. If you still face any issues, you can get in touch with our support team.